UI & UX Design
User Testing
Heuristic Evaluation
Overview
This redesign ideation sprint began with the goal to improve the overall messaging matrix and visual story-telling through hive's main marketing website. The main focus of this short term project was to do a low cost and efficient heuristic evaluation of the website and gather some insights from google analytics to understand how our website communicates with the overall traffic.
Project Details
Business Goal
Series D brand revamp
Success Matrix - KPI
Increase user engagement with the demos, increase user retention and sustain users to visit other pages
My Team & Role
Front End Team, Radhika (Designer), Rich (Manager), Elise (Content Writer)
Improved Outcomes
Better user experience with improved copy and smoother flow, responsive
Hive Website Heuristic Evaluation : Why Redesign?
Invisibility of System Status and Less User Interaction : Use cases section doesn’t show results of the use case type, for example labeling or other forms on indication of results
Skimming Error Prevention : Why choose is completely skipped over since it looks the same in pretty much a different color on every page so the user sub consciously thinks the properties are the same, skips reading unique points all together. Icon customization
Redundant and Visual Noise : Can improve by adding more color, section breaks and eye movement
No Data Points for Validity and Cognitive Load : More numbers to support information, validate and develop client trust, break down paragraph chunks to digestible content
Disrupted User Flow, Fewer Call to Actions : Add CTAs based on google analytics to pages that gain more traction, increase user hover actions